careers new

Roles

Administration Assistants

We pride ourselves on our ability to look after our customers. So first and foremost, our Administrative Assistants are good listeners. They are confident on the telephone, capable of understanding what a customer wants and organised enough to make sure every issue gets resolved.

It’s a varied role too. You’ll make outgoing calls to customers, while at the same time liaising with Dealerships and Brokers via telephone and email. So you’re the key point of contact for everyone, helping our customers get the keys to their car. That’s rewarding and you’ll find that there are lots of different queries to deal with along the way!

GSCE qualifications in Maths and English are essential, with excellent timekeeping and communication skills. You need initiative, confidence and attention to detail – as well as dealing with customer queries, you will also make sure that financial documentation, computer systems and credit information are up to date. If you’ve worked in a similar finance or motor finance role before, then that would be perfect.

To apply for an Administration role,
click here to upload your CV.

Credit Controllers

We offer customers a wide range of payment options. As a Credit Controller, you will be part of a team managing a queue system of allocated accounts, contacting customers by telephone to ensure that they understand their payment options and schedules. Where customers are in arrears, you will obtain payment or arrange a new payment plan to fulfil their credit agreement.

Credit control experience is highly desirable. Professional, clear and sensitive to different customers’ situations, you will take inbound calls, respond to written queries and reply to emails. If appropriate, you will also prepare documentation for vehicle repossession and/or legal action, so attention to detail and good organisational skills are vital.

At Billing Finance, we’re committed to dealing with customers as individuals and exploring every opportunity to establish manageable payment proposals. Good communication is therefore essential and we’re looking for people who are reliable, assertive when required but above all, approachable, engaging and supportive. If we can find a way to say ‘yes’ to customers, then we always will!

To apply for a Credit Controller role,
click here to upload your CV.

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